Hospital sees major improvements following reports of numerous faults
Posted: December 31, 2013
Posted in: Medical Negligence
Bedford Hospital has been deemed “fully compliant” after recently having sanctions imposed on it following an inspection that revealed numerous faults. Out of the eight problem areas highlighted by inspectors, seven of these are now in accordance with national standards. With areas such as nutrition, patient respect and staffing levels seeing major improvements, a minor concern remains about systems of quality monitoring.
Areas for improvement
- Patient respect
- Care
- Nutrition
- Patient and staff safety
- Staffing levels (lack of qualified, skilled and experienced staff on duty)
The inspection, which took place in summer, reviewed the hospital’s stroke unit, elderly care wards, and the accident and emergency department. The inspection lasted four days, with findings that caused great concern, (with staffing issues playing a major role). The Care Quality Commission (CQC) inspectors returned unannounced at the end of November and reviewed a total of 10 wards and departments. Great improvements were recognised, with the report stating: “We found staff treated patients in a dignified manner, and were respectful and caring in their approach”.
Demands being met
Inspectors from the CQC spoke to numerous patients, families and staff members – the majority of which said they were happy with the service being provided at the hospital, and that their demands were being met.
The trust has restructured their governance systems and developed additional committees to monitor individual areas of quality and safety at the hospital.
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